TIENDA ONLINE MÉXICO

The following contract is the basis for determining the rights and obligations that will be contracted between UNIT ELECTRONIC SERVICES MX, hereinafter referred to as PROVIDER, and the users of the website https://www.uelectronics.com , hereinafter referred to as CONSUMER.

The CONSUMER can purchase all the items found in the catalog located at https://www.uelectronics.com by purchasing online using the same site.

Terms and conditions of purchase

  1. Foreword
    1. By accessing, using and observing this website, owned by UNIT ELECTRONIC SERVICES MX (hereinafter “SUPPLIER”), the general public receives the status of CONSUMER (hereinafter “CONSUMER”) which implies full and absolute acceptance of each and every one of the general and particular conditions contained in these TERMS AND CONDITIONS OF USE.
    2. The SUPPLIER may make any modification to these TERMS AND CONDITIONS OF USE when it deems it appropriate, the CONSUMER has the responsibility to ensure that such modifications are verified.
    3. The CONSUMER accepts the TERMS AND CONDITIONS OF USE contained in this agreement and expressly declares its acceptance using electronic means for this purpose, in terms of the provisions of article 1803 of the Federal Civil Code.
    4. In case of not fully and completely accepting the terms and conditions of this agreement, the CONSUMER will accept that the only available solution is to stop using the uelectronics.com website .
  2. Agreement
    1. The SUPPLIER and the CONSUMER enter into an adhesion agreement for the use of the website www.uelectronics.com for which both parties accept the provisions of this document.
    2. This agreement will be subject to the laws and before the courts of Mexico City, Mexico.
  3. Authorization

    1. The CONSUMER has the non-exclusive, voidable and non-transferable right to use and observe the website www.uelectronics.com owned by the SUPPLIER in accordance with the TERMS AND CONDITIONS OF USE presented here.
    2. The CONSUMER is prohibited from making commercial use of the information contained in the website www.uelectronics.com.
    3. The CONSUMER may make use of any information, content, electronic reproduction or by other means, partial or total, that appears on the website for personal use. The CONSUMER is prohibited from reproducing any content or information on the website for commercial purposes unless he has the prior written authorization of the SUPPLIER.
  4. Guidelines for the use of the website www.uelectronics.com

    1. The CONSUMER acknowledges that the information, content and opinions published on the website belong to the person making them and do not reflect the position of the SUPPLIER.
    2. The CONSUMER shall release the SUPPLIER from any liability for the information, content and opinions published on the uelectronics.com website .
    3. The SUPPLIER has the ability to block or remove information or content from the uelectronics.com website or its social networks that it may consider, in its opinion, harmful to the CONSUMER or to their interests.
    4. The CONSUMER releases from any damage and / or loss, direct or indirect, caused by virtue of the trust that the CONSUMER places in information obtained through the uelectronics.com website .
    1. The design of the website and all the contents, included within social networks and websites such as tutorials, programs, videos and graphics are the property of the SUPPLIER, therefore copying, reproduction, adaptation, total or partial modification, by any means, is prohibited and form, without the prior written authorization of the SUPPLIER.
    2. The CONSUMER does not acquire any intellectual property rights over the website and accepts that its use will not be considered as an authorization or license to independently exploit the services and their contents for purposes other than personal use.
    3. The SUPPLIER prohibits the CONSUMER from using devices, software or any other means tending to interfere with both the activities and / or services of the website or the databases and / or information contained therein. Likewise, any unpacking, compilation or application of any reverse engineering technique or decoding of the website is prohibited.
    4. The CONSUMER in case of communicating any information, content, application or software grants the SUPPLIER a non-revocable, free and free license to commercialize without payment of royalties. The rights to carry out derivative projects such as commercialization, reproduction and exhibition are included in the license granted by the CONSUMER to the SUPPLIER. Likewise, the license will apply to the ideas or information that the CONSUMER transmits to the SUPPLIER, whether of improvement or implementation of new services, improvements or renewal of the usability of the website and new products.
    5. Faced with any violation of copyright or intellectual property of information, content, application or software that is transmitted by the CONSUMER to the SUPPLIER by any means, the CONSUMER expressly waives with this act to carry out any action, demand or claim against the SUPPLIER.
    6. The SUPPLIER may, at its discretion, eliminate or block access to material that infringes the intellectual property rights of third parties.
    7. If the CONSUMER considers that the information, content, applications or software violates their intellectual property, they should send an email to [email protected]. The following information must be included in the email: name, telephone number of the claimant, name, address and contact telephone number of the owner of the intellectual property rights and screenshot and link of the content claimed.

      Intellectual property rights on the website.

  5. Website availability and changes         

    1. The CONSUMER accepts the website www.uelectronics.com may contain errors in the information contained and that the SUPPLIER does not guarantee or accredit the absolute veracity of the content or information published.
    2. The CONSUMER accepts that the services or products offered by the SUPPLIER on the website www.uelectronics.com may suffer interruptions, may not be safe or suffer from errors.
    3. The CONSUMER releases from any responsibility for the presence of viruses, errors or any other malicious software that harms the CONSUMER available on or through the website.
    4. The CONSUMER releases from any responsibility for the lack of updating or total or partial alteration of the information contained in the website uelectronics.com .
    5. The CONSUMER accepts that the SUPPLIER may at any time make improvements or modifications to the information, content or services without the obligation to notify the CONSUMER. Therefore, the CONSUMER waives any claim or compensation for the causes described above.
  6. Damages.

    1. If the CONSUMER generates a lawsuit in which it is the same that violates the intellectual property rights related to all the content found within the site www.uelectronics.com, it undertakes to indemnify the SUPPLIER for lawyers and legal costs .
    2. The CONSUMER agrees to indemnify SUPPLIER for any injury or defamation that damages the reputation of SUPPLIER and its brands.
  7. Ending

    1. The CONSUMER accepts and releases the SUPPLIER from any responsibility to terminate this agreement and close the website www.uelectronics.com at any time and without the need to notify the CONSUMER.

SELLING POLICIES

PRICES AND AVAILABILITY

All prices shown on the website are expressed in Mexican pesos and include VAT. These prices are subject to change without prior notice, the costs of products that have been purchased prior to the change will retain the value published at the time of purchase.

The orders are subject to stock, in case the order cannot be supplied in its entirety, the missing pieces will be returned. The refund will be made to the same instrument with which the purchase was made.

WHOLESALE

On the page of each product there is a table that indicates the prices according to the required quantity, the discount is applied automatically when adding the items to the shopping cart.

PAYMENT METHODS

To make purchases on our website we have the following payment methods:

  • Credit and Debit Card.
  • Paypal
  • Wire transfer.
  • Transfer through Oxxo.

In the option “Credit and Debit Card” and “PayPal” the payment is automatically credited and no further action is necessary. There is the possibility that some card charges are subject to security review by MercadoPago; If so, you will receive an email from MercadoPago notifying you and requesting information for the accreditation of the payment.

In the payment option by Bank Transfer / OXXO the CONSUMER has 3 business days from the order to complete the purchase, otherwise the order will be canceled and the entire procedure will have to be carried out again.

Security in your purchase

The platforms we use for online payments are MercadoPago and PayPal, these platforms have robust security and authentication systems that will accompany your transaction from start to finish, certifying the security of your information.

SHIPMENTS

The packages used to ship orders are DHL, FedEx and Estafeta. For express shipments we use our own courier and iVoy.

Once your payment is credited, we will begin to work on your order, when your order is shipped you will receive a link to the registered mail to follow up on your package.

Be sure to provide an address where you believe delivery can be made as well as the full name of the recipient. Once the package is shipped, no change can be made to the shipping address. When the package leaves our warehouse it becomes the property of the recipient. For purchases made through the website, the delivery time to the parcel is 2 to 5 business days.

For the day to count as a processing day, it is necessary that the payment of the order is credited before 1:00 p.m.

Orders placed on weekends or holidays will be processed from the next business day.

If the parcel does not manage to deliver the order, it will be returned to the origin and another shipping cost must be covered to send it again. In the case of express shipping, the cost of return to the origin and the cost of shipping to send it again must be covered.

The shipping cost does NOT include insurance. If required, please contact us at the following email: [email protected] or by WhatsApp at the number: 55 6960 7113.

If the CONSUMER’s address is in an extended area, an extra charge will be generated for delivery in an extended area. If so, we will contact the CONSUMER requesting payment for the extended zone to proceed with the shipment.

If you notice that your package shows signs of alteration, do not receive it and contact us at 5569607113 within a period of no more than 3 calendar days.

Delays in shipments.

In the event of an extraordinary situation such as weather, natural disaster, health contingency or overload of courier services, such as the dates of “The good end”, the CONSUMER accepts that shipments may take longer than normal, reaching up to 30 business days.

Store delivery

To pick up orders at our branch it is necessary that at the end of your purchase select the delivery option “UNIT Pickup – Central Branch”. As soon as your order is ready to be collected, the account that the CONSUMER provided will be notified via email. After receiving the mail, you will have 90 calendar days to pick up your purchase at the selected store, if after 90 days the owner has not claimed the product UNIT ELECTRONICS SERVICES considers it abandoned and will have it.
It is necessary to go with the order number and a valid official identification in the name of the CONSUMER who made the purchase, or send us an email to [email protected] with the name of the person you authorize to pick up your package.

PROOF OF PURCHASE AND BILLING

In the email provided, the CONSUMER will receive the details of their purchase that includes information such as order number, list of items purchased, payment method, type of delivery and total of the purchase.

For the issuance of invoices, the CONSUMER must enter the billing portal https://uelectronics.com/facturacion-cdmx-electronica/ and provide their fiscal data within the month of purchase, invoices for months prior to the current cannot be prepared. The invoice will be sent to the email provided with the .XML and .pdf files. Sending the invoice may take up to 2 business days after the date of the request, if after this period you do not receive your invoice, please contact us at [email protected] .

Cancel an Order

It is only possible to cancel an order already paid if it has not yet been sent by courier or delivered to the store.

GUARANTEE 

The CONSUMER has a 90-day guarantee from the delivery date.

Before requesting the guarantee, the CONSUMER must ensure that they have the following requirements:

  • Note or Invoice of your order.
  • Original packaging and accessories in perfect condition.
  • Be within the warranty period.

To request the guarantee, the following form must be filled out with the requested data:

The CONSUMER may also contact the SUPPLIER by phone 5569607113.

Once the information is received, we will contact the CONSUMER within a period of up to 5 business days to evaluate the failure of the article and, if necessary, request more information.

The possible responses to your request will be:

  • Repair of the part.
  • Physical change.
  • Void warranty.
  • Go to a branch or send the item to be inspected more thoroughly.

The guarantee may not proceed in the following cases:

  • Misuse of the product.
  • Battered product.
  • Not be within the 90-day warranty.
  • Broken warranty seal.
  • The product was used in extreme conditions.
  • The fault is caused by an electric shock.

If the damage is caused by misuse of the product, we can provide free advice on the use of the device and its correct installation.

The product damaged by misuse will be returned to the CONSUMER through parcel (at the cost of the CONSUMER) or you can request free shipping to our branch located in El Salvador 23 local A col. Center for your retirement.

In the event that the warranty applies, the SUPPLIER will return to the CONSUMER the repaired part or a new part. The delivery will be made in El Salvador 23 local A col. CP 0600 CDMX Center.

IMPORTANT:

These products do not have a guarantee:

  • Semiconductors.
  • Cables.
  • Batteries
  • Consumables such as cleaning fluids and chemicals, solder pastes, 3D printer filament, resins, etc.

Warranties do not cover damage to other equipment or installation costs.

Returns

In the event that the CONSUMER requires a return, the maximum term is 5 calendar days from the delivery of the good or the signing of the contract, whichever comes first. (The item to be returned must be closed, with its original packaging, without having been used).

Outside this period, the reasons for return may be the following:

1.- If the CONSUMER received a different product than the one requested. (UNIT Electronics will send a return guide, this guide applies only to online purchases).

2.- The CONSUMER received a product that does not work from origin. (The CONSUMER should consult our Guarantee Policies).

To make the return valid, it is necessary for the CONSUMER to send an email to [email protected] the situation and within a period of no more than 5 days we will contact you to indicate the steps to follow for the return

Once the merchandise is delivered, NO exchanges or returns are accepted, unless they are for warranty or products other than those requested.

Intellectual property rights on the website

The design of the website and all the contents, included within the website such as tutorials, programs, videos and graphics are the property of the SUPPLIER, therefore copying, reproduction, adaptation, total or partial modification, by any means and form, is prohibited. without the prior written authorization of the SUPPLIER.

The CONSUMER does not acquire any intellectual property rights over the website and accepts that its use will not be considered as an authorization or license to independently exploit the services and their contents for purposes other than those contemplated in these Terms and Conditions.

UNIT Electronics prohibits the CONSUMER from using devices, software or any other means tending to interfere with both the activities and / or services of the website or the databases and / or information contained therein. Likewise, any unpacking, compilation or application of any reverse engineering technique or decoding of the website is prohibited.

Others

If the estimated shipping times, guarantees and returns change, UNIT Electronics will contact the CONSUMER by email indicating the status of the process in question.

UNIT Electronics is not responsible for grammar or typographical errors.

UNIT Electronics reserves the right to discontinue products

On some occasions, the website may contain links to third-party websites totally unrelated to UNIT Electronics, so we disclaim any responsibility in relation to the content, as well as the products and / or services offered through said portals. .

UNIT Electronics reserves the right to make any changes to these terms and conditions without prior notice, however, it will respect the terms and conditions of the orders that have been made prior to the change.

Terms and conditions Good End 2020

Validity of the Good End 2020 offer: From November 9 to 20, 2020.

Buy at wholesale price (second scale) from one piece.

The price shown on the product during Good End 2020 will correspond to the second scale of wholesale discounts.

This offer will be available on our website https://uelectronics.com/ and at our physical branch located in Rep. De El Salvador 23 local A col. CDMX Center.

The following products are limited to 2 pieces per purchase:

 – Lipo batteries

Promotion valid while supplies last.